information point services – Przejście Dialogu

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In Passage of Dialogue, informational consultations are held by the WroMigrant Information Point.

In 2025, in Passage of Dialogue, we offer informational consultations (and other activities) for migrants and refugees from non-EU countries as part of project “From adaptation to integration – support for third-country nationals in the process of intercultural integration in Wrocław” (funding agreement no. FEDS.07.06-IP.02-0050.24-00).

If you are a citizen of…

from a non-EU countrygo to the “From Adaptation to Integration” project page

from an EU country stay on the page and proceed further

Information consultation

WroMigrant, the municipal information point for migrant and refugees, provides informational support to both those who already live in Wrocław and those who are just arriving in our city. Individuals who use consultations are also referred to the appropriate institutions and organizations according to their needs.

WroMigrant consultants provide information in five languages: Polish, Ukrainian, English, Belarusian, and Russian. All consultations are free of charge.

Passage of Dialogue is accessible to people with disabilities.

In-person consultations in Passage of Dialogue:
Monday – Saturday, 12 PM – 4 PM.

WroMigrant also consults remotely via phone, e-mail
and mobile applications: Monday – Friday, 9 AM – 5 PM.

You can contact us via:

Consultation topics

WroMigrant consultants provide information primarily on administrative matters and everyday life in Poland.

We offer information to residents with a migration or refugee background, including:

what constitutes legal residence,
how to apply for a residence permit, international protection, or temporary protection,
the difference between a work permit and a statement of employment,
there to go for marriage or birth registration,
how to enroll a child in school and help them adjust to the school environment,
what to pay attention to when renting an apartment,
how to register a car or exchange a driving license,
what are the deadlines for submitting tax declarations,
where to seek medical assistance,
which office to contact for help in difficult life situations,
who organizes free Polish language courses,
and much more.

The rules for using the WroMigrant point are described in the project regulations below.

Informational workshops and publications

WroMigrant team also conducts training on legalization topics and practical workshops addressing issues related to life in Poland and in Wrocław. In 2025, the training will be carried out as part of the project “From adaptation to integration – support for third-country nationals in the process of intercultural integration in Wrocław”.

More information and the event schedule can be found on the project’s page.

We also publish important informational materials, including maps of Wrocław for new residents and thematic leaflets. These can be found on the Intercultural Dialogue page.

If you’re missing any knowledge about navigating daily life in Poland, reach out to us – we are open to initiatives and ideas!